Issue - meetings

Report of the Shared Services Lead – Transformation and Partnerships attached.

The Panel considered a report of the Shared Services Lead for Transformation and Partnerships which presented the outcomes of a review into the Council’s Corporate Performance Framework.

The need for sound and robust performance monitoring data was acknowledged in order to promote confidence in the operation of the Council.

Members queried if performance information on other Council services, such as missed bin collections, could be more explicitly reflected in the Framework and were advised that detailed breakdowns of performance in each service could be provided to the Scrutiny Budget and Performance Panel to allow members to decide what to assess further.

Assurances were sought regarding the quality of data with members querying accuracy and reliability.  In response, members were informed that all performance measures were reviewed by officers and subject to sign-off by senior officers. Workshops would also be held for those who collect data to ensure sufficient training and knowledge.

RESOLVED: (Unanimously)

That

1.    the Panel thanks the Leader of the Council, Interim Chief Executive and Shared Services Lead – Transformation and Partnerships for presenting their report and answering questions; and

2.    the Panel asks that consideration be given to being explicit on the level of performance information being reported.

Report of the Shared Services Lead – Transformation and Partnerships enclosed.

Decision made (unanimously):

That Cabinet approves the Corporate Performance Framework as a shared policy document.

The Leader of the Council presented a report of the Shared Service Lead – Transformation and Partnerships setting out the revised Corporate Performance Framework.

Arising from discussions on the report the Leader confirmed that the quarterly performance monitoring report would be discussed at the Scrutiny Budget and Performance Panel.

Decision made (unanimously):

That Cabinet approves the Corporate Performance Framework as a shared policy document.

Reasons for Decision

To ensure that the Council has an up-to-date and robust approach to performance management that can consistently and effectively respond to the needs of each authority across shared services. Effective performance management is vital for improving outcomes for our communities as it provides a key mechanism for continuous service improvement and excellence.

Alternative options considered and rejected

The alternative option was not to adopt the revised Corporate Performance Framework. This was rejected because it would maintain current inconsistencies and limit the effective management of performance for both Councils.