Issue details

Approval of a Customer Feedback Policy

RESOLVED (UNANIMOUSLY):

that the adoption of the ‘South Ribble Borough Council Customer Feedback Policy – Dealing with Customer Comments, Compliments and Complaints’ be approved.

Decision type: Key

Reason Key: Affects 2 or more Council wards;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 12/09/2017

Explanation of anticipated restriction:
No

Decision due: 25 Oct 2017 by Cabinet

Lead member: Corporate Support and Community Engagement

Lead director: Director of Development, Enterprise and Communities

Contact: Peter Haywood, Revenues Manager Email: phaywood@southribble.gov.uk.

Decisions

Agenda items