Decisions for issue Enhanced Telephony and Switchboard Services
Issue - decisions
Enhanced Telephony and Switchboard Services
20/06/2019 - Telephony and Switchboard Upgrade
RESOLVED (Unanimously):
1. Cabinet approves the proposal to enter into a 5 year agreement at a total contract value of £113,583 for the provision of improved and enhanced telephony and switchboard services.
2. Cabinet notes the enhanced features/functionality of an upgraded system, including social media blending, request a call back and call recording.