Decision details

Telephony and Switchboard Upgrade

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


RESOLVED (Unanimously):

1.    Cabinet approves the proposal to enter into a 5 year agreement at a total contract value of £113,583 for the provision of improved and enhanced telephony and switchboard services.

2.    Cabinet notes the enhanced features/functionality of an upgraded system, including social media blending, request a call back and call recording.


Report author: Paul Hussey

Publication date: 20/06/2019

Date of decision: 19/06/2019

Decided at meeting: 19/06/2019 - Cabinet

Effective from: 28/06/2019

Accompanying Documents: