Decision details

Approval of a Customer Feedback Policy

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

RESOLVED (UNANIMOUSLY):

that the adoption of the ‘South Ribble Borough Council Customer Feedback Policy – Dealing with Customer Comments, Compliments and Complaints’ be approved.

Decision:

RESOLVED (UNANIMOUSLY):

that the adoption of the ‘South Ribble Borough Council Customer Feedback Policy – Dealing with Customer Comments, Compliments and Complaints’ be approved.

Report author: Peter Haywood

Publication date: 25/10/2017

Date of decision: 25/10/2017

Decided at meeting: 25/10/2017 - Cabinet

Effective from: 04/11/2017

Accompanying Documents: