Decision Maker: Council
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
A proposed fair collection and recovery policy
and the measures already adopted to help financially vulnerable
customers
1. To adopts the new Fair Collection Charter.
2. Delegate authority to the Executive Member (Communities, Social Justice and Wealth Building) to approve cost-neutral changes to the policy.
Report author: Helen Sutton
Publication date: 28/02/2022
Date of decision: 23/02/2022
Decided at meeting: 23/02/2022 - Council
Accompanying Documents: