Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
That Cabinet approves the following:-
1. The proposed shared Customer Services restructure including ERVS requests;
2. The development of the shared service as set out in the service development plan;
3. The principles for:
i. Flexible and multi-channel working
ii. Making best use of technology and automation
iii. Waste services
Report author: Caroline Winstanley
Publication date: 21/01/2022
Date of decision: 19/01/2022
Decided at meeting: 19/01/2022 - Cabinet
Accompanying Documents: